It’s true that everyone makes mistakes. Unfortunately, in the business world, mistakes can be costly from a financial standpoint, so it’s even more crucial to learn from your mistakes. For home care agencies, a mistake can cost you time, money, or worse, a client. Scheduling care for clients is a difficult job for many agencies, as there are a number of constantly moving pieces to take into account, from caregiver availability to overtime considerations to client preferences and more. Could your agency be making these costly and avoidable scheduling mistakes? [Read more…]
Success in any part of life rarely happens by accident. Whether you want to write a novel or run a marathon, you must have a long-term strategy in place to help you reach your end goal. The same is true in the business world. Even in a booming industry such as home care, growing a successful business takes time, dedication, and a goal-oriented strategy. [Read more…]
As we age, most of us would prefer to age in place, at home. In fact, nearly 90 percent of older adults want to stay in their own homes as they get older, according to American Association of Retired Persons. But along with age comes the increased risk of falls and fall-related injuries. More than one in three people age 65 years or older falls each year, according to the National Institute on Aging, and over half of all falls take place at home. Keeping older loved ones safe and happy at home as they age means making necessary home modifications that meet their evolving needs. [Read more…]
Think of the last time a friend or colleague referred a product to you. Your trust in that referral source likely played a big role in whether or not you purchased that product. According to a recent report by McKinsey, “Word of mouth is the primary factor behind 20 to 50 percent of all purchasing decisions.” [Read more…]
As home health care policies change at a more rapid pace than ever before, and as new regulations are proposed, it’s vital that home health agencies have operational systems that they can rely on to keep up with the pace of change. [Read more…]
As a home care agency owner, you are the safe keeper of your agency—and trust is the puzzle piece that holds everything together. You want not only your caregivers to trust and rely on your agency, but also your clients and their families, as well. [Read more…]
Fraud is on the rise on all fronts—whether it’s money laundering, e-commerce credit card fraud, telecommunications fraud or computer hacking, and the home health care sector is not immune. According to a recent study conducted by the Association of Certified Fraud Examiners, fraud losses continue to plague privately held organizations—in fact, 5 percent of all revenues are lost annually as a result of fraud. [Read more…]
The leaders of home health agencies wear many hats—from scheduling a caregiver’s shift, to documenting a patient’s new ailment, to keeping up with healthcare legislation. And just when you thought you couldn’t put on another hat, there’s one more—focusing on hospital needs. With the increasing need for improved transitional care, home health agencies are being asked to step up to the challenge to help hospitals meet their needs and reduce patient readmissions. [Read more…]
Sure, there’s the traditional ways to show you care on Valentine’s Day—greeting cards, chocolates, flowers, and anything heart-shaped. But, in the business world, showing you care means providing the best products and services possible.
They say before you can fully love and take care of others, you have to take care of yourself, and in the home health care industry that means all of the behind the scenes work has to be running smoothly—the caregiver scheduling, billing systems, data organization, caregiver trainings, recruitment systems, and filing and sales procedures. Equipping your agency with a quality home care software system truly helps simplify your agency’s obligations so that unsurpassed care can take the lead.
Every year brings with it a slew of new trends, and the home health care industry is no different. Since 2010, the Affordable Care Act took center stage in the home health care trend circuit, but this year a few others are stealing the spotlight. Here’s a closer look at this year’s home health care trends: [Read more…]