Some days it’s difficult to remember all the things you need to do in order to get out of the house and off to work in the morning – make lunches for the kids, sign permission slips, let the dog out, make a grocery list, and brush your teeth. Now imagine you’re an older adult with dementia and you have to remember to take five different medications on different days, some in the morning and others in the evening. Your morning routine is starting to look a bit easier, right?
As adults age, they often require the care of multiple providers – from multiple physicians to help manage multiple illnesses to multiple nurses and caregivers to help them maintain independence at home. According to the American Society of Consultant Pharmacists (ASCP), nearly 92% of older adults have at least one chronic condition, 77% have at least two, and on average, seniors 65 to 69 years old take nearly 14 prescriptions per year, while individuals aged 80 to 84 take an average of 18 prescriptions per year. That equals an overwhelming amount of doctor visits and medications for one person to keep straight, which is why medication compliance among seniors remains low.
Increased Communication Equals Improved Outcomes
One of the biggest challenges within today’s healthcare system is to present a complete, HIPAA-compliant account of a patient’s health experiences in an accurate and well-organized electronic health record, and many are calling for better communication between healthcare providers. Strong communication between home care agencies and clients’ physicians provides a win-win-win situation for your agency, for your clients and for physicians. Communicating across a HIPAA-compliant portal with multiple providers in a timely manner improves patient care by extending the patient’s home care documentation to the physician for review, and enhances communication between the agency and physicians by enabling physicians to sign or reject orders online and return for immediate correction.
Arrow’s web-based HIPAA-compliant Clinical Documentation Portal helps home care agencies increase communication between caregivers and physicians by allowing for:
- Physicians, nurses and caregivers to fill out forms electronically
- Multiple signatures on forms by different care providers
- Storing of agency forms and data collected by those forms
- Access of agency forms from anywhere
- Customized health data reports
Communication and coordination are keys to providing top quality care to older adults. Contact us today to learn more about how our clinical documentation portal can improve communication and coordination between your agency and your clients’ healthcare providers.