ARROW makes it easy for agencies to remain compliant and play by the rules.

Our platform has powerful compliance and HR tools while at the same time offering a high degree of flexibility. For example, rules can be applied to the entire agency, a specific office, or a given contract or program. To keep field staff ahead of future requirements, our proactive reporting tools prompt managers to take action preemptively.

Here’s a sample of our valuable compliance and HR features:

  • Comprehensive employee pay rate settings
  • Authorization/Plan of Care adherence and audit trail
  • Absences, work preferences, declined cases, and violations recorded and
    referenced during scheduling
  • Capability to search for employees based on multiple criteria
  • Automated job application process
  • Tracking of compliance requirements, including medicals, drug screens,
    evaluations, work authorizations, violations, complaints, in-services, and more
  • Automated in-service scheduling and follow-up
  • Employee information that is detailed, yet easy to access

Your coordinators will be empowered to:

  • Improve agency compliance with federal, state and local regulations, as well as industry
    associations and accreditation organizations
  • Have more transparent tracking of arrival times, hours worked and visit compliance
  • Breathe easy with accurate coverage of caregiver medicals, criminal background checks,
    evaluations, I-9 forms, and more
  • Act fast with instant knowledge of deviations from the Plan of Care
  • Operate with streamlined tracking of in-service and training schools
  • Maintain HIPAA compliance