ARROW makes it easy for agencies to remain compliant and play by the rules.
Our platform has powerful compliance and HR tools while at the same time offering a high degree of flexibility. For example, rules can be applied to the entire agency, a specific office, or a given contract or program. To keep field staff ahead of future requirements, our proactive reporting tools prompt managers to take action preemptively.
Here’s a sample of our valuable compliance and HR features:
- Comprehensive employee pay rate settings
- Authorization/Plan of Care adherence and audit trail
- Absences, work preferences, declined cases, and violations recorded and
referenced during scheduling - Capability to search for employees based on multiple criteria
- Automated job application process
- Tracking of compliance requirements, including medicals, drug screens,
evaluations, work authorizations, violations, complaints, in-services, and more - Automated in-service scheduling and follow-up
- Employee information that is detailed, yet easy to access
Your coordinators will be empowered to:
- Improve agency compliance with federal, state and local regulations, as well as industry
associations and accreditation organizations - Have more transparent tracking of arrival times, hours worked and visit compliance
- Breathe easy with accurate coverage of caregiver medicals, criminal background checks,
evaluations, I-9 forms, and more - Act fast with instant knowledge of deviations from the Plan of Care
- Operate with streamlined tracking of in-service and training schools
- Maintain HIPAA compliance

