Our optional telephony solution simplifies your life. Simple as that.
The ARROW System is designed with a state-of-the-art, fully integrated electronic time & attendance capability that vastly reduces potential fraud, and it’s easy to use. Linked with scheduling, plan of care, billing and payroll functions, our telephony empowers caregivers to submit visit verification in real-time while also tracking performance.
Your coordinators will be armed with:
- Assurance that field staff are where they are supposed to be, when they are supposed to be there
- Better tracking of arrival times, hours worked and tasks performed
- Enhanced controls regarding lateness, missed visits, plan of care adherence and fraudulent activity
- Verification capability for on-call night or weekend staff
- Various levels of verification (e.g., times as well as tasks performed) and a full audit trail
- Multiple language capability
- Strategic reports showing performance trends and other key data
- Time saved