Obtaining a robust list of active referrals is every home care agency owner’s dream. As members of the baby boom generation continue to retire and develop the need for increasing healthcare and home care services, agencies have a great opportunity to grow, and referrals from clients and community sources play a big role in that growth. And you may be sitting on one of the best ways in which to attract referrals without even knowing it. [Read more…]
Last week on the Arrow Solutions blog, we wrote about how generating home care referral leads takes more than luck. As we move into spring, a time when many agencies see an increase in new clients, we wanted to follow up with some best practice tips on how to manage the home care referral information you collect to help you optimize your referrals process and ultimately bring in more clients.
There is nothing more powerful than a suggestion from a trusted friend. We watch the same car ad on repeat all day long and never blink, but if we’re in the market for a car and a good friend tells us how much he loves the latest Mazda model, guess what car is getting a test drive? The same is true, but even more so, with home care. As people begin their research into care for a loved one, a referral from a friend, doctor, or other trusted source makes all the difference. These referrals make all the difference for your agency as well! And while we’re thinking about the luck of the Irish this month, it’s important to remember that getting referrals takes much more than luck. [Read more…]